GoldLocker Private Limited
Official Terms & Conditions
Last Updated: 13 March 2025

Terms & Conditions

These Terms & Conditions ("Terms") govern your access to and use of the GoldLocker mobile application, website, and related services ("Services"). By accessing or using GoldLocker, you confirm that you have read, understood, and agreed to be legally bound by these Terms.

1. Eligibility & Account Responsibility

To use GoldLocker, you must be at least 18 years of age and a resident of India. You are responsible for maintaining accurate account information and safeguarding your login credentials. Any activity performed through your account will be considered as authorized by you.

2. Services Offered

  • Purchase and sale of digital gold in fractional units.
  • Secure gold wallet for holding digital gold.
  • Real-time gold pricing and transaction history.
  • Referral programs, cashback offers, and promotional benefits.

GoldLocker provides digital gold services through authorized partners. Physical delivery, if available, is subject to additional terms and eligibility.

3. Pricing, Market Risk & Investment Disclaimer

Gold prices are market-driven and may fluctuate due to global and domestic factors. GoldLocker does not provide investment advice or guarantee returns.

Digital gold value may increase or decrease. Users must evaluate risks independently.

4. Payments, Transactions & Refunds

All payments are processed via third-party payment gateways. Transaction completion depends on confirmation from banking partners. In case of technical delays, reconciliation may take up to 24–72 business hours.

5. KYC & Regulatory Compliance

GoldLocker follows Indian regulatory requirements. KYC verification may be mandatory for withdrawals, redemptions, or high-value transactions. Failure to complete KYC may result in restricted access.

6. Account Suspension & Termination

GoldLocker reserves the right to suspend or permanently terminate accounts involved in:

  • Fraudulent or suspicious activities
  • False identity or document submission
  • Violation of these Terms or applicable laws

7. Limitation of Liability

GoldLocker shall not be liable for indirect, incidental, or consequential damages. Maximum liability, if any, shall be limited to the disputed transaction value.

8. Governing Law & Jurisdiction

These Terms are governed by the laws of India. All disputes shall be subject to Indian courts.